Booking Terms

PLEASE NOTE:

  • No children under the age of 12 years (except for River Run Self-catering)
  • Smoking – No smoking inside buildings
  • Book In Times – In 2 pm, Out 10.30 am
  • Lunch / Picnic – by prior arrangement ONLY
  • Payment – 50% deposit on booking and balance 30 days before guest’s arrival. Please note that if payment regulations are not adhered to – agents will be liable for the pay rate at time of payment, note should there be a change;
  • For River Run Self-catering – R1,000.00 security deposit (refundable) is required, and Full payment to secure your booking
  • Please note we do not run accounts. All payments are either by direct deposit or credit card
  • Own transport is recommended
  • TOMSA levy not applicable and Single Rate not applicable

CANCELLATION POLICY:

  • Less than 7 days prior forfeit the full deposit
  • 08 – 14 days prior forfeit 75% of the deposit
  • 15 – 21 days prior forfeit 50% of the deposit
  • 22 – 28 days prior forfeit 25% of the deposit

Any refunds on the deposits are at the discretion of management and are dependent on the ability to re-let the room.